Remote-Eligible Clerical Assistant II

Commonwealth-of-Pennsylvania; Pennsylvania; Hybrid; USD 33,000 - 41,000; Full time

Job summary

The Commonwealth of Pennsylvania's Allegheny County Assistance Office – Alle-Kiski is seeking a Clerical Assistant 2 to support timely, accurate service delivery for clients and staff. You will handle registration steps, scan documents, manage mail, file records, answer inquiries, greet visitors, and enter data under staff guidance in a respectful, team-oriented environment.

This full-time role offers 37.5 hours weekly from 8:30 AM to 5:00 PM, with potential telework part time.

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration).
• Graduation from high school.
• An equivalent combination of experience and training.

Responsibilities

• Application Processing: Complete registration steps, scan documents, resolve discrepancies, and enter updates
• Mail Handling: Sort, date stamp, scan, and distribute incoming and outgoing mail
• File Management: Purge records, pack case files for storage, and maintain organized systems
• Phone Communication: Answer inquiries, take detailed messages, and direct calls appropriately
• Client Greeting: Welcome visitors, gather information, maintain logs, and support front desk activities
• Data Entry: Update cases, benefits, budgets, and forms based on staff instructions

Skills

Clerical experience

Education

High school diploma

Job description

The Commonwealth of Pennsylvania's Allegheny County Assistance Office – Alle-Kiski is seeking a Clerical Assistant 2 to support timely, accurate service delivery for clients and staff. You will handle registration steps, scan documents, manage mail, file records, answer inquiries, greet visitors, and enter data under staff guidance in a respectful, team-oriented environment.

This full-time role offers 37.5 hours weekly from 8:30 AM to 5:00 PM, with potential telework part time.