Clerical Assistant II: Remote/Onsite Support

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 37,000 - 42,000; Full time

Benefits offered by this job

Telework possible (part-time)

Job summary

Commonwealth of Pennsylvania’s Allegheny County Assistance Office – Alle-Kiski seeks a Clerical Assistant 2 to support timely, accurate client services in a teamwork‑oriented environment. This full-time position focuses on processing applications, mail, files, data entry, and front desk support.

The role offers a 37.5-hour week, 8:30 AM to 5:00 PM, with potential telework and PA residency requirements; starting salary $36,831 annually.

Qualifications

• Minimum 6 months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• Graduation from high school; or
• An equivalent combination of experience and training.

Responsibilities

• Application Processing: Complete registration steps, scan documents, resolve discrepancies, and enter updates
• Mail Handling: Sort, date stamp, scan, and distribute incoming and outgoing mail
• File Management: Purge records, pack case files for storage, and maintain organized systems
• Phone Communication: Answer inquiries, take detailed messages, and direct calls appropriately
• Client Greeting: Welcome visitors, gather information, maintain logs, and support front desk activities
• Data Entry: Update cases, benefits, budgets, and forms based on staff instructions

Education

Graduation from high school

Equivalent combination of experience and training

Job description

Commonwealth of Pennsylvania’s Allegheny County Assistance Office – Alle-Kiski seeks a Clerical Assistant 2 to support timely, accurate client services in a teamwork‑oriented environment. This full-time position focuses on processing applications, mail, files, data entry, and front desk support.

The role offers a 37.5-hour week, 8:30 AM to 5:00 PM, with potential telework and PA residency requirements; starting salary $36,831 annually.