Clerical Assistant II: Data Entry & Case Support

Commonwealth Of Pennsylvania; Allentown (Lehigh County); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Telework available

Job summary

Clerical Assistant 2 at the Pennsylvania Department of Human Services Lehigh County Assistance Office offers a chance to support important programs that help individuals and families across the community. This role gives you an opportunity to grow your skills while being part of a mission-driven agency.

You will join a team that values accuracy, public service, and strong communication. You will perform essential clerical tasks such as data entry, application processing, and file management,

Qualifications

• Six months as Clerical Assistant 1 or equivalent experience, or graduation from high school, or an equivalent combination of experience and training.

Responsibilities

• Data Entry: Input information into automated systems and ensure entries follow established rules.
• Application Processing: Receive, register, and route applications according to procedures.
• Clearance Review: Interpret documents and record results to complete required clearances.
• Public Interaction: Greet visitors, manage appointments, and provide basic information in a courteous manner.
• Mail Handling: Sort, scan, and distribute incoming and outgoing mail and related materials.
• File Management: Maintain, organize, and retrieve case records in paper and electronic formats.

Skills

Data Entry

Application Processing

Clearance Review

Public Interaction

Mail Handling

File Management

Education

High school diploma

Job description

Clerical Assistant 2 at the Pennsylvania Department of Human Services Lehigh County Assistance Office offers a chance to support important programs that help individuals and families across the community. This role gives you an opportunity to grow your skills while being part of a mission-driven agency.

You will join a team that values accuracy, public service, and strong communication. You will perform essential clerical tasks such as data entry, application processing, and file management,