Clerical Assistant II — Remote Data Entry & Client Support

Commonwealth of Pennsylvania; Amwell Township (PA); Hybrid; USD 31,000 - 37,000; Full time

Benefits offered by this job

Telework eligible

Job summary

The Commonwealth of Pennsylvania's Department of Human Services seeks a Clerical Assistant 2 at the Greene County Assistance Office to support daily office operations, greet clients, manage records, and process applications in a busy, client-focused environment.

This full-time role (37.5 hours, 8:30 AM–5:00 PM, Mon–Fri) offers telework eligibility and a starting salary of $36,831. Some duties may require reassignment to other county offices per operational needs.

Qualifications

• Six months as a Clerical Assistant 1 or graduation from high school or an equivalent combination of experience and training.
• You must meet Pennsylvania residency requirements and, if selected, pass background checks.

Responsibilities

• Guide clients to the correct staff member and assist with smooth office transitions.
• File, pull, and prepare case folders while maintaining logs and organized materials.
• Enter case information, updates, applications, and demographic changes into agency systems.
• Register applications, check for completeness, and route to the appropriate worker.
• Answer phones, take messages, and provide accurate information to clients and staff.
• Operate the Pennsylvania Access Cards system and complete related inquiries.

Education

High School Diploma

Job description

The Commonwealth of Pennsylvania's Department of Human Services seeks a Clerical Assistant 2 at the Greene County Assistance Office to support daily office operations, greet clients, manage records, and process applications in a busy, client-focused environment.

This full-time role (37.5 hours, 8:30 AM–5:00 PM, Mon–Fri) offers telework eligibility and a starting salary of $36,831. Some duties may require reassignment to other county offices per operational needs.