Clerical Assistant II: Data Entry & Benefits (Telework)

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 33,000 - 41,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Human Services, Office of Income Maintenance, Pottstown Customer Service Center, is hiring a Clerical Assistant 2 to support processing of client information and benefits. Responsibilities include data entry, record handling, information recording, database inquiries, file maintenance, and EBT processing.

Telework may be available part-time; some travel may be required. The starting annual salary is $36,831, with benefits and paid leave.

Qualifications

• Six months as a Clerical Assistant 1 or graduation from high school, or an equivalent combination of experience and training.

Responsibilities

• Data Entry: Complete transactions by reviewing case records and entering information accurately.
• Record Handling: Sort, distribute, and prioritize case actions to meet deadlines.
• Information Recording: Transfer written or verbal instructions from staff to maintain up-to-date records.
• Database Inquiry: Perform lookups in databases and systems to respond to information requests.
• File Maintenance: Organize closed files by sorting and updating case record information.
• EBT Processing: Issue and reissue electronic benefits transfer cards using designated machines.

Education

High school diploma

Job description

Commonwealth of Pennsylvania's Department of Human Services, Office of Income Maintenance, Pottstown Customer Service Center, is hiring a Clerical Assistant 2 to support processing of client information and benefits. Responsibilities include data entry, record handling, information recording, database inquiries, file maintenance, and EBT processing.

Telework may be available part-time; some travel may be required. The starting annual salary is $36,831, with benefits and paid leave.