Clerical Assistant 2

Commonwealth of Pennsylvania; Philadelphia (Philadelphia County); On-site; USD 33,000 - 41,000; Full time

Job summary

The Commonwealth of Pennsylvania's Department of Military and Veterans Affairs seeks a Clerical Assistant 2 to support admissions, data entry, and organized recordkeeping.

You will guide residents and families through forms, answer inquiries, and handle office operations with accuracy, respect, and clear communication in a full-time role from 8:00 am to 4:00 pm, Monday through Friday. Telework is not available.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent Federal Government title.
• Graduation from high school or an equivalent combination of experience and training.

Responsibilities

• Admissions Support: Complete data entry, prepare paperwork, and help schedule admission activities.
• Record Management: Maintain electronic and paper files, scan documents, and organize information for the department.
• Resident Assistance: Guide residents and families through forms and provide helpful information about the admissions process.
• Communication Tasks: Answer phones, send messages, respond to inquiries, and coordinate with multiple departments.
• Office Operations: Order supplies, prepare documents, make copies, and support daily administrative needs.

Skills

Data entry

Typing

Communication

Education

High school diploma

Tools

Microsoft Office

SAP

SRM

Job description

As a Clerical Assistant 2 with the Department of Military and Veterans Affairs, you will play an important role in supporting admissions and keeping essential information organized. This position allows you to grow your administrative skills while helping residents and families during key transitions. You will contribute to a team that values accuracy, respect, and clear communication. This role offers a positive environment where your work truly matters.

This position focuses on supporting the admissions process through accurate data entry, clear communication, and organized recordkeeping. The role centers on helping residents and families navigate important steps with confidence and care.
As a Clerical Assistant 2, you will perform the following duties:

• Admissions Support: Complete data entry, prepare paperwork, and help schedule admission activities
• Record Management: Maintain electronic and paper files, scan documents, and organize information for the department
• Resident Assistance: Guide residents and families through forms and provide helpful information about the admissions process
• Communication Tasks: Answer phones, send messages, respond to inquiries, and coordinate with multiple departments
• Office Operations: Order supplies, prepare documents, make copies, and support daily administrative needs

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00 am to 4:00 pm, Monday-Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831.00 (before taxes).

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Experience in office work, such as typing, data entry, filing, and proofreading
• Experience performing clerical work
• Experience working with Microsoft Office, SAP, and SRM
• Experience working in a long-term care or large healthcare facility
• Experience working with software applications to create and maintain spreadsheets, calendars, etc.

Legal Requirements:

• A conditional offer of employment will require a medical examination.
• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.