Clerical Assistant 2

Commonwealth of Pennsylvania; Dunmore (Lackawanna County); On-site; USD 33,000 - 41,000; Full time

Job summary

The Clerical Assistant 2 position with the PA Department of Health, Bureau of Community Health Systems offers a chance to support important public health work across local communities. This role, in the Northeast District Office, contributes to efforts that help improve the well‑being of residents throughout the region.

You will be part of a team that values accuracy, teamwork, and public service. In this role, you support daily operations within the District Office and State Health Centers to

Qualifications

• Six months as Clerical Assistant 1 or equivalent
• High school diploma or GED
• Equivalent combination of experience and training may substitute for education or experience

Responsibilities

• Call handling: Answer calls and provide information per Department of Health guidelines.
• Program support: Clerical assistance for staff preparing community health education and outreach activities.
• Resource management: Maintain organized literature, bulletin boards, and educational materials.
• Data entry: Input case details and clinic information into required systems for reporting.
• Supply coordination: Order and track clinic supplies and ensure timely inventory management.
• Clinic assistance: Provide clerical services to clinics to support operations and communication.

Education

High school diploma

Equivalent combination of experience and training

Job description

The Clerical Assistant 2 position with the PA Department of Health, Bureau of Community Health Systems offers a chance for you to support important public health work across local communities. This position, in the Northeast District Office contributes to efforts that help improve the well‑being of residents throughout the region. You will be part of a team that values accuracy, teamwork, and public service. Join the Department of Health and help strengthen public health programs.

In this role, you support daily operations within the District Office and State Health Centers to help community health programs function efficiently. Your work strengthens public health services across the region. As a Clerical Assistant 2, you will perform the following duties:

• Call Handling: Answer calls and provide accurate information and referrals based on Department of Health guidelines
• Program Support: Offer clerical assistance for staff who prepare community health education and outreach activities
• Resource Management: Maintain organized collections of literature, bulletin boards, and educational materials for public health topics
• Data Entry: Input case details and clinic information into required systems to support reporting and program tracking
• Supply Coordination: Order and track clinic supplies and materials to ensure timely and compliant inventory management
• Clinic Assistance: Provide clerical services for clinics to support smooth operations and clear communication to program staff

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full time employment, 37.5 hours per week.
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements

• You must pass a background investigation.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• Your score may be lower than deserved.
• You may be disqualified.

• You may only apply/test once for this posting.

• Your results will be provided via email.