Clerical Assistant 2 - SCI Mercer (Multiple positions)

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 33,000 - 41,000; Full time

Job summary

Commonwealth of Pennsylvania’s Department of Corrections at SCI Mercer is seeking a Clerical Assistant 2 to support busy operations, keeping information organized and accessible, and assisting staff with schedules. The role emphasizes problem-solving and keeping tasks moving smoothly in a purposeful workplace.

Duties include phone handling, document production, data entry in mainframe systems, attendance processing, meeting minutes, and supply coordination.

Qualifications

• Six months as Clerical Assistant 1 or graduation from high school or an equivalent combination of experience and training.
• Successful completion of Basic Training in Elizabethtown, PA is required.
• You must pass a background investigation and meet CJIS compliance requirements.

Responsibilities

• Direct incoming calls and guide callers to the correct information.
• Type memos, reports, forms, and correspondence using multiple software programs.
• Enter and update information in mainframe systems, spreadsheets, and databases.
• Record attendance, resolve error reports, and process staff schedule substitutions.
• Take minutes at designated meetings and prepare them for distribution after review.
• Order office supplies and assist other departments when assigned.

Skills

Call Handling

Document Production

Data Management

Attendance Processing

Meeting Support

Supply Coordination

Education

High school diploma

Job description

The Clerical Assistant 2 position with the Department of Corrections at SCI Mercer offers a chance to support essential operations in a busy and purpose-driven workplace. You help keep information organized and accessible, making a direct impact on staff and overall efficiency. This role is a great fit for someone who enjoys problem solving and keeping tasks moving smoothly. Your work supports staff and leadership each day.

This position supports office operations by handling communication, records, and staff information for SCI Mercer.

As a Clerical Assistant 2, you will perform the following duties:

• Call Handling: Direct incoming calls and guide callers to the correct information
• Document Production: Type memos, reports, forms, and correspondence using multiple software programs
• Data Management: Enter and update information in mainframe systems, spreadsheets, and databases
• Attendance Processing: Record attendance, resolve error reports, and process staff schedule substitutions
• Meeting Support: Take minutes at designated meetings and prepare them for distribution after review
• Supply Coordination: Order office supplies as directed and assist other departments when assigned

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment; 37.5 hour work week.
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• This position is eligible for full retirement benefits at age 60/65.
• Multiple positions may be filled from this posting.
• Telework:You will not have the option to telework in this position.
• Salary:Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school: or
• An equivalent combination of experience and training.

Additional Requirements

• Successful completion of Basic Training in Elizabethtown, PA is required.
• You must be able to perform essential job functions.

Legal Requirements

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.