Claude Cowork Solutions Architect — Remote

World-Wide-Technology; United States; Remote; USD 165,000 - 185,000; Full time

Benefits offered by this job

Health benefits

401k matching

Competitive PTO

Parental leave

Wellness program

Job summary

World Wide Technology seeks a Technical Solutions Architect for Anthropic Claude Cowork to guide customers in adopting AI-driven knowledge-work solutions. You will partner with account teams, shape adoption roadmaps, and design practical AI use cases that deliver measurable business value.

Ideal candidates have deep pre-sales experience and can translate AI concepts into executive-ready strategies, while working across governance, security, and enterprise integration considerations.

Qualifications

• 5+ years of experience in technical pre-sales, solutions architecture, consulting, enterprise applications, digital transformation, or a related customer-facing technology role.

Responsibilities

• Support executive and senior-leader conversations about workforce AI strategy, Claude adoption, productivity, responsible AI, and organizational impact.
• Lead discovery sessions and workshops that uncover high-value knowledge-work use cases, workflow friction, adoption barriers, and measurable business outcomes.
• Demonstrate Claude Cowork through practical, role-based scenarios tailored to customer priorities, operating models, and employee experiences.
• Help customers identify opportunities to use Claude Cowork for research, analysis, writing, summarization, planning, collaboration, decision support, and other knowledge-work activities.
• Translate customer needs into use-case portfolios, prioritization frameworks, adoption roadmaps, and proof-of-value plans.
• Design and facilitate executive briefings, hands-on workshops, hackathons, demonstrations, and enablement sessions.
• Build prototypes, demonstrations, reusable assets, and best-practice examples in collaboration with WWT labs, delivery teams, and customer stakeholders.
• Advise on responsible adoption, including governance, privacy, security, data handling, risk management, human oversight, and appropriate-use practices.
• Partner with customers to define success metrics and connect AI adoption to outcomes such as productivity, cycle-time reduction, quality, employee experience, and capacity creation.
• Collaborate with account teams and delivery architects to shape solution concepts, statements of work, proposals, and customer-facing technical content.
• Identify where integrations, APIs, workflow automation, or complementary technologies may extend Claude Cowork value within the customer environment.
• Stay current on Anthropic capabilities, Claude Cowork patterns, enterprise AI practices, and the evolving Workforce AI landscape.

Skills

Technical pre-sales

Solutions architecture

Enterprise applications

Digital transformation

Generative AI

Executive engagement

Tools

Claude Cowork

Claude Code

Job description

World Wide Technology seeks a Technical Solutions Architect for Anthropic Claude Cowork to guide customers in adopting AI-driven knowledge-work solutions. You will partner with account teams, shape adoption roadmaps, and design practical AI use cases that deliver measurable business value.

Ideal candidates have deep pre-sales experience and can translate AI concepts into executive-ready strategies, while working across governance, security, and enterprise integration considerations.