Claims Support Specialist - Hybrid/Remote

Aflac; Windsor (CT); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Prescription drug coverage

Health care flexible spending

Dependent care flexible spending

Aflac stock purchase

401(k) plans

Annual bonuses

Stock purchase program

11 paid holidays

Up to 20 days PTO

Sick leave where applicable

Job summary

Aflac Columbus in Windsor, CT, is seeking a claims support professional to assist with initial eligibility verification for new claims and to manage client communications. The role emphasizes accuracy, timely processing, and strong collaboration with partner teams from a hybrid or remote setup.

Candidates should have a High School Diploma or equivalent and 2–4 years related experience, plus solid MS Office skills; excellent communication and organizational abilities are essential for success.

Qualifications

• Effective written and verbal communication; strong interpersonal skills.
• Proficiency with Microsoft Office applications.
• Solid problem solving and decision-making abilities.
• Strong organizational and multi-tasking capabilities.

Responsibilities

• Assist claims team in initial eligibility verification for new claims.
• Manage client email box and ensure timely processing of communications.
• Research outstanding items to resolution and coordinate with internal teams.
• Print and mail communications as needed; support management with special projects.

Skills

Effective communication

Microsoft Office

Problem solving

Organizational skills

Teamwork

Education

High School Diploma or Equivalent

2-4 years related experience

Tools

Microsoft Office

Job description

Aflac Columbus in Windsor, CT, is seeking a claims support professional to assist with initial eligibility verification for new claims and to manage client communications. The role emphasizes accuracy, timely processing, and strong collaboration with partner teams from a hybrid or remote setup.

Candidates should have a High School Diploma or equivalent and 2–4 years related experience, plus solid MS Office skills; excellent communication and organizational abilities are essential for success.