Claims Support Specialist (Hybrid/Remote)

AFLAC, INCORPORATED.; Windsor (CT); Hybride; USD 35 000 - 45 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Coverage

401(k) plans

Annual bonuses

Paid holidays

20 days PTO

Résumé du poste

Aflac, a Fortune 500 company, is seeking a claims support role in Windsor, CT. The position involves assisting the claims team with initial eligibility verification on new claims, managing email inboxes, researching items to resolution, and house-keeping tasks to ensure timely processing.

The role emphasizes effective communication, MS Office proficiency, and the ability to prioritize multiple tasks while working in a hybrid environment near Windsor CT with competitive benefits.

Qualifications

• High School Diploma or equivalent.
• 2–4 years of related experience.
• Proficient in Microsoft Office applications.

Responsabilités

• Assists claims team partners by using systems and processes to verify initial eligibility on new claims.
• Manages client-specific email box for timely processing and new claim creation.
• Researches outstanding items to resolution.
• Prints and mails communications as needed.
• Builds effective working relationships with internal partner teams.
• Reviews daily/weekly reports for accuracy of items.
• Stays current on customer service policies and procedures.
• Prioritizes multiple tasks and works independently to some degree.
• Supports management with special projects as necessary.
• Performs other duties as assigned.

Connaissances

Communication skills

MS Office

Problem solving

Organizational skills

Interpersonal skills

Teamwork

Formation

High School Diploma or Equivalent

2-4 years of related experience

Description du poste

Aflac, a Fortune 500 company, is seeking a claims support role in Windsor, CT. The position involves assisting the claims team with initial eligibility verification on new claims, managing email inboxes, researching items to resolution, and house-keeping tasks to ensure timely processing.

The role emphasizes effective communication, MS Office proficiency, and the ability to prioritize multiple tasks while working in a hybrid environment near Windsor CT with competitive benefits.