Claims Assistant - Admin Support for Examiners

ICW Group; United States; Hybrid; USD 27,000 - 43,000; Full time

Benefits offered by this job

Medical, dental & vision plans

401K with company match

Bonus potential

Paid Time Off

Paid holidays

Job summary

ICW Group is hiring a Claims Assistant to provide administrative support to Claims Examiners across multiple locations in the United States. The role focuses on processing claims, maintaining accurate diary tasks, and delivering exceptional customer service to insureds and vendors.

The position requires a high school diploma or GED and at least 1 year of claims-related experience. It is a full-time, hybrid office role with standard office equipment and ERP usage.

Qualifications

• Intermediate computer skills with Microsoft Office Suite.
• Basic understanding of office procedures.
• Excellent data entry and attention to detail.

Responsibilities

• Delivers basic to intermediate administrative support to Claims Examiners.
• Contacts insured and other relevant parties to the claim to obtain necessary information to process the insurance claim.
• Documents conversations or information in the ERP system and updates claims information.
• Provides information to insureds, claimants and outside vendors as requested by the Examiner.
• Processes claims for indemnity payments and state mandated forms.

Education

High school diploma or GED

Tools

Microsoft Office Suite

ERP software

Job description

ICW Group is hiring a Claims Assistant to provide administrative support to Claims Examiners across multiple locations in the United States. The role focuses on processing claims, maintaining accurate diary tasks, and delivering exceptional customer service to insureds and vendors.

The position requires a high school diploma or GED and at least 1 year of claims-related experience. It is a full-time, hybrid office role with standard office equipment and ERP usage.