Claims Support Specialist: Payments & Admin

ICW Group; Los Angeles (CA); On-site; USD 27,000 - 43,000; Full time

Benefits offered by this job

401K retirement plans and companymatch

Paid Time Off

Paid holidays throughout the calendar

Job summary

ICW Group in the United States is seeking a Claims Assistant to provide essential administrative support to Claims Examiners and help ensure timely claim processing. You will handle information gathering, data entry, and communication with insureds, claimants, and vendors while delivering strong customer service in a professional office setting.

This role emphasizes accuracy, organization, and teamwork as you assist with payments, diaries, and file maintenance, with opportunities to grow within

Qualifications

• High school diploma or GED required.
• Basic computer and data entry skills.
• Strong customer service and communication abilities.
• Able to learn ERP software and office procedures.

Responsibilities

• Deliver basic to intermediate administrative support to Claims Examiners.
• Process information from insureds and relevant parties to support claims.
• Document conversations and data in ERP system.
• Maintain diary tasks and stay current with procedural changes.
• Provide information to insureds, claimants, and vendors as requested.
• Assist with processing indemnity payments and state forms.

Skills

Microsoft Office

ERP software

Customer service

Time management

Attention to detail

Data entry

Team collaboration

Problem solving

Education

High school diploma / GED

Tools

ERP software

Microsoft Office

Job description

ICW Group in the United States is seeking a Claims Assistant to provide essential administrative support to Claims Examiners and help ensure timely claim processing. You will handle information gathering, data entry, and communication with insureds, claimants, and vendors while delivering strong customer service in a professional office setting.

This role emphasizes accuracy, organization, and teamwork as you assist with payments, diaries, and file maintenance, with opportunities to grow within