Claims Support Specialist

ICW Group; Pleasanton (CA); Presencial; USD 27.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

401K with company match

Paid time off

Paid holidays

Learning/education support

Descripción de la vacante

ICW Group is seeking a Claims Assistant to provide administrative support to Claims Examiners and help manage the timely processing of insurance claims. You will document conversations, update claim data in ERP, and assist with payments and required forms.

The role emphasizes customer service and accuracy, with opportunities to grow within a stable, well-established insurer. This is an onsite position in a collaborative office environment.

Formación

• High school diploma or GED required; 1+ year claims insurance or related experience preferred.
• Intermediate computer skills with MS Office Suite and ERP familiarity.
• Excellent data entry, attention to detail, and time management.

Responsabilidades

• Deliver basic to intermediate administrative support to Claims Examiners.
• Process claims-related information and payments in accordance with state law.
• Maintain accurate documentation and data in ERP and claim files.
• Provide exceptional customer service to insureds, claimants and vendors.

Conocimientos

MS Office proficiency

Data entry

Customer service

Time management

Read/write basic instructions

Team collaboration

Judgment/decision making

Educación

High school diploma/GED

Herramientas

ERP software

Descripción del empleo

ICW Group is seeking a Claims Assistant to provide administrative support to Claims Examiners and help manage the timely processing of insurance claims. You will document conversations, update claim data in ERP, and assist with payments and required forms.

The role emphasizes customer service and accuracy, with opportunities to grow within a stable, well-established insurer. This is an onsite position in a collaborative office environment.