Cinema Guest Experience Associate

Paycom - ATS; Grand Island (NE); On-site; USD 22,000 - 30,000; Full time

Job summary

B&B Theatres is seeking a frontliner to work behind concession and box office, engaging guests and ensuring a magical, enjoyable visit. The role requires evening, weekend, and holiday availability.

Responsibilities include greeting guests, handling transactions at POS, selling concessions, and maintaining cleanliness across theatres and lobbies. Emphasis on safety, teamwork, and guest satisfaction.

Qualifications

• Must be at least 16 years of age.
• Demonstrated ability to provide excellent customer service.
• Positive and enthusiastic attitude.
• Effective communication and interpersonal skills.
• Strong organizational and time management abilities.

Responsibilities

• Greet guests and provide a welcoming, professional service.
• Operate POS systems for tickets, concessions, or merchandise.
• Sell concession items and manage transactions.
• Maintain clean theatres, lobbies, restrooms, and concession areas.
• Assist with ushering duties and enforce theatre policies.
• Open and close procedures, restocking and securing cash.
• Collaborate with team to ensure smooth theatre operations.

Skills

Customer service

Communication skills

Positive attitude

Organization and time management

Team collaboration

Tools

POS systems

Cash handling

Job description

B&B Theatres is seeking a frontliner to work behind concession and box office, engaging guests and ensuring a magical, enjoyable visit. The role requires evening, weekend, and holiday availability.

Responsibilities include greeting guests, handling transactions at POS, selling concessions, and maintaining cleanliness across theatres and lobbies. Emphasis on safety, teamwork, and guest satisfaction.