Theatre Guest Experience Specialist

Paycom - ATS; Creve Coeur (MO); On-site; USD 12,000 - 21,000; Full time

Job summary

B&B Theatres is seeking a Theatre Staff frontliner to interact with guests and ensure a magical and fun experience. You will work behind concession and box office, primarily during evenings, weekends, and holidays.

The role emphasizes customer service, teamwork, and the ability to manage multiple tasks in a fast-paced environment. Applicants must be 16 or older and capable of standing for extended periods.

Qualifications

• Must be at least 16 years of age at the time of hire.
• Demonstrated ability to provide excellent customer service.
• Positive and enthusiastic attitude.
• Effective communication and interpersonal skills.
• Strong organizational and time management abilities.

Responsibilities

• Greeting guests upon arrival and making them feel welcome.
• Operate point-of-sale systems for ticketing, concessions, or merchandise sales.
• Prepare and serve concession items, following food safety and quality standards.
• Maintain cleanliness of theatres, lobbies, restrooms, and concession areas.
• Assist with ushering duties, including ticket scanning, guiding guests to seats, and enforcing theatre policies.
• Support opening and closing procedures, including restocking, cleaning, and securing cash or supplies.
• Collaborate with team members to provide excellent guest service and support overall theatre operations.
• Perform other duties as assigned to maintain efficient and safe operations.

Skills

Customer service

Communication

Interpersonal skills

Time management

Job description

B&B Theatres is seeking a Theatre Staff frontliner to interact with guests and ensure a magical and fun experience. You will work behind concession and box office, primarily during evenings, weekends, and holidays.

The role emphasizes customer service, teamwork, and the ability to manage multiple tasks in a fast-paced environment. Applicants must be 16 or older and capable of standing for extended periods.