Cigar Lounge Sales & Guest Experience Pro

Casa de Montecristo; Whippany (NJ); On-site; USD 16,000 - 17,000; Full time

Job summary

Casa de Montecristo in Whippany, NJ is seeking a Sales Associate to cultivate guest relationships and deliver operational excellence within a team that hits high standards of results.

You will provide a world-class guest experience in the humidor and lounges, communicate product features and promotions, and work with colleagues to exceed sales and KPI goals while maintaining brand standards and compliance.

Qualifications

• Previous experience in retail or service environment.
• Flexible schedule including nights, weekends, and holidays.
• Excellent communication and customer service skills.
• Ability to learn product features quickly and share promotions.

Responsibilities

• Provide a world-class guest experience in the humidor and lounges, representing the brand.
• Build relationships with customers and communicate product features and promotions.
• Demonstrate a results-driven approach and help achieve sales and KPI goals.
• Develop and maintain strong knowledge of Casa de Montecristo products.
• Assist in store operations and ensure SOPs and store standards are followed.

Skills

Interpersonal skills

Team player

Strong work ethic

Sales experience

Tools

POS systems

Job description

Casa de Montecristo in Whippany, NJ is seeking a Sales Associate to cultivate guest relationships and deliver operational excellence within a team that hits high standards of results.

You will provide a world-class guest experience in the humidor and lounges, communicate product features and promotions, and work with colleagues to exceed sales and KPI goals while maintaining brand standards and compliance.