Cigar Lounge Sales & Guest Experience Specialist

Montecristo Inc.; New York, Northern (NY, KY); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Montecristo Inc. is seeking a Sales Associate to cultivate guest relationships and deliver exceptional service in the humidor and smoking lounges. You will represent the Casa de Montecristo brand and help drive sales in a fast-paced boutique environment.

Responsibilities include building customer relationships, communicating product benefits, and maintaining store standards. A flexible schedule including nights, weekends, and holidays is required; cigar knowledge is a plus.

Qualifications

• Retail or service experience required.
• POS/computer skills required.
• Flexible schedule including nights, weekends, holidays.
• Strong interpersonal and guest service skills.
• Cigar knowledge a plus.

Responsibilities

• Provide world-class guest experience in humidor and lounges.
• Build relationships and communicate product features and promotions.
• Drive sales and KPI goals as part of a team.
• Develop product knowledge of Casa de Montecristo offerings.
• Support store operations and execute corporate initiatives.

Skills

Retail experience

Customer service

POS skills

Team player

Interpersonal skills

Tools

POS system

Computer skills

Job description

Montecristo Inc. is seeking a Sales Associate to cultivate guest relationships and deliver exceptional service in the humidor and smoking lounges. You will represent the Casa de Montecristo brand and help drive sales in a fast-paced boutique environment.

Responsibilities include building customer relationships, communicating product benefits, and maintaining store standards. A flexible schedule including nights, weekends, and holidays is required; cigar knowledge is a plus.