Chocolate Shop Shift Supervisor — Lead, Sell & Inspire

Lindt; Aurora (IL); On-site; USD 22,000 - 23,000; Full time

Job summary

Lindt USA is seeking a Shift Supervisor in Aurora, IL to lead daily sales, coach staff, and ensure a premium Lindt experience for customers. You will drive performance and uphold brand standards across the store.

The role requires availability to work nights, weekends and holidays, with prior retail experience and a High School diploma. You may lift up to 50 pounds as part of daily duties.

Qualifications

• Retail sales experience preferred, especially in specialty retail.
• Willingness to work nights, weekends and holidays.
• Ability to lift up to 50 pounds and perform physical tasks as needed.

Responsibilities

• Drive store sales to meet and exceed plans and contribute to district targets.
• Train and coach sales staff per Lindt guidelines to ensure product knowledge and customer service.
• Oversee inventory control, cash handling, store cleanliness and adherence to QA policies.

Skills

Proven sales background

Direction and delegation

Basic math/Accounting

Education

High School Diploma or equivalent

Job description

Lindt USA is seeking a Shift Supervisor in Aurora, IL to lead daily sales, coach staff, and ensure a premium Lindt experience for customers. You will drive performance and uphold brand standards across the store.

The role requires availability to work nights, weekends and holidays, with prior retail experience and a High School diploma. You may lift up to 50 pounds as part of daily duties.