Chocolate Shop Shift Lead — Elevate Sales & Service

Lindt; Arlington (VA); On-site; USD 23,000 - 25,000; Full time

Job summary

Lindt USA is seeking a Shift Supervisor to lead in-store sales and guest experiences at our Lindt Chocolate Shop in the Arlington area. You will supervise staff, coach sales techniques, and ensure the store meets sales targets while maintaining brand standards and product knowledge.

The role emphasizes training team members, managing stock levels, cash controls, and adherence to quality procedures, with a need to work nights, weekends, and holidays as part of the retail schedule.

Qualifications

• Proven sales background required.
• Ability to take direction and delegate effectively.
• Basic math and/or accounting skills.

Responsibilities

• Sales: meet or exceed sales plans and support district goals.
• Staff Development: train and develop sales staff per Lindt guidelines.
• Operational Controls: ensure inventory accuracy, cash handling, QA compliance, and store cleanliness.

Skills

Proven sales background

Direction delegation

Basic math / accounting

Education

High School Graduate

Job description

Lindt USA is seeking a Shift Supervisor to lead in-store sales and guest experiences at our Lindt Chocolate Shop in the Arlington area. You will supervise staff, coach sales techniques, and ensure the store meets sales targets while maintaining brand standards and product knowledge.

The role emphasizes training team members, managing stock levels, cash controls, and adherence to quality procedures, with a need to work nights, weekends, and holidays as part of the retail schedule.