Child Support Help Desk Specialist

Conduent, Inc.; Milwaukee (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Benefits from day one

Paid time off

Paid training

Career growth

Inclusive work environment

Job summary

Conduent, Inc. in Milwaukee, WI is seeking a Full-Time Child Support Call Center Representative to handle inbound calls regarding child support receipts and disbursements. You will use multiple computer systems, follow scripts and procedures, and document each call in a fast-paced setting.

The role requires a high school diploma or GED, strong communication skills, and reliable attendance. The position offers benefits, paid training, and opportunities for career growth in a supportive

Qualifications

• Strong communication and customer service skills.
• Ability to work in a fast-paced call center environment.
• Basic computer skills and ability to navigate multiple systems.
• Reliable attendance and strong work ethic.
• Background check required.

Responsibilities

• Provide professional customer service support via inbound calls.
• Handle high-volume call center interactions efficiently and accurately.
• Resolve customer inquiries, issues, and complaints in a timely manner.
• Maintain accurate records through data entry and system updates.
• Follow company processes, compliance standards, and quality guidelines.
• Meet productivity, attendance, and performance metrics.
• Collaborate with team members to improve customer satisfaction.

Skills

Strong communication

Customer service

Fast-paced environment

Basic computer skills

Reliable attendance

Background check

Education

High school diploma or GED

Job description

Conduent, Inc. in Milwaukee, WI is seeking a Full-Time Child Support Call Center Representative to handle inbound calls regarding child support receipts and disbursements. You will use multiple computer systems, follow scripts and procedures, and document each call in a fast-paced setting.

The role requires a high school diploma or GED, strong communication skills, and reliable attendance. The position offers benefits, paid training, and opportunities for career growth in a supportive