Child Support Call Center Agent | Full-Time with Benefits

Conduent, Inc.; Columbia (SC); Presencial; USD 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

Paid time off

Paid holidays

Paid training

Career growth

Descripción de la vacante

Conduent, Inc. in Columbia, SC is seeking a Full-Time Child Support Call Center Representative to handle inbound calls regarding child support receipts and disbursements in a fast-paced environment.

You will use multiple systems, document each call, and respond to SC inquiries with a standard script and procedures. The role offers competitive pay at $16 per hour, benefits from day one, paid time off and holidays, paid training, and opportunities for career growth in a supportive, inclusive

Formación

• High school diploma or GED required.
• Strong communication and customer service skills.
• Ability to work in a fast-paced call center environment.
• Basic computer skills and ability to navigate multiple systems.
• Reliable attendance and strong work ethic.
• Background check

Responsabilidades

• Provide professional customer service support via inbound calls
• Handle high-volume call center interactions efficiently and accurately
• Resolve customer inquiries, issues, and complaints in a timely manner
• Maintain accurate records through data entry and system updates
• Follow company processes, compliance standards, and quality guidelines
• Meet productivity, attendance, and performance metrics
• Collaborate with team members to improve customer satisfaction

Conocimientos

Communication skills

Customer service

Fast-paced environment

Data entry

Reliable attendance

Educación

High school diploma or GED

Herramientas

Basic computer skills

Descripción del empleo

Conduent, Inc. in Columbia, SC is seeking a Full-Time Child Support Call Center Representative to handle inbound calls regarding child support receipts and disbursements in a fast-paced environment.

You will use multiple systems, document each call, and respond to SC inquiries with a standard script and procedures. The role offers competitive pay at $16 per hour, benefits from day one, paid time off and holidays, paid training, and opportunities for career growth in a supportive, inclusive