Child Support Administrative Specialist

Wisconsin Counties; Wisconsin; In loco; USD 28.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO after 30 days

10 paid holidays

Health, Dental, Vision Insurance

HSA with employer contributions

Life and disability insurance

Wisconsin Retirement System (WRS)

Descrizione del lavoro

Wisconsin Counties is seeking a detail-oriented clerk to provide frontline customer service and data entry support in the Child Support department. The role involves greeting visitors, screening inquiries, and routing complex questions to the appropriate staff.

Responsibilities include handling mail and documents, entering data into KIDS and other state systems, and maintaining accurate records. The position offers a comprehensive benefits package and a Monday–Friday schedule.

Competenze

• Knowledge and ability to enter and retrieve data in various systems.
• Strong customer service orientation and ability to respond to inquiries.
• Clear written and verbal English communication.

Mansioni

• Greet and assist visitors; screen inquiries and route questions to staff.
• Process mail, logs, and electronic records; maintain filing systems.
• Enter data into systems like KIDS, CARES/CWW, and related databases.
• Prepare and send routine correspondence and packets.
• Assist with preparing documents and reports.
• Provide backup support to other department staff as needed.

Conoscenze

Data entry

Customer service

English communication

Time management

Attention to detail

Strumenti

Word processing

Spreadsheets

Databases

Descrizione del lavoro

Wisconsin Counties is seeking a detail-oriented clerk to provide frontline customer service and data entry support in the Child Support department. The role involves greeting visitors, screening inquiries, and routing complex questions to the appropriate staff.

Responsibilities include handling mail and documents, entering data into KIDS and other state systems, and maintaining accurate records. The position offers a comprehensive benefits package and a Monday–Friday schedule.