Chief Technology Governance & Risk Leader

Synchrony; Stamford (CT); Hybrid; USD 235,000 - 390,000; Full time

Job summary

Synchrony is seeking a Senior VP, Technology Governance Leader to drive end-to-end governance for Technology across the organization. This role reports to the EVP, Chief Technology Officer, and leads first line of defense governance, policy management, and regulatory readiness to mitigate risk.

You will shape preventive controls, drive exams and audits, and partner with regulators while building a culture of strong risk management across Technology.

Qualifications

• Bachelor’s degree with 15+ years of relevant management experience.
• 10+ years leading governance teams and building a risk culture.
• Minimum 5 years interacting with external financial regulatory agencies.
• Strong working knowledge of collections, customer service, and fraud compliance requirements.
• Prior experience identifying process risks and defining key controls.
• Deep knowledge of external regulatory and compliance requirements specifically related to Technology, Collections, Operations and/or Fraud.
• Governance leadership across Technology and/or Operations org previously.
• Ability and flexibility to travel for business as required.

Responsibilities

• Leads and develops professionals responsible for first line of defense governance activities within Technology.
• Executes an effective risk-based governance structure for Technology including establishing or strengthening preventative and detective controls to drive risk mitigation throughout the function which facilitate a strong risk management culture.
• Oversees the Tech Issues Governance process and produces monthly and quarterly issue management reporting for Tech SLT and regulatory updates.
• Drives improvements in Issues Management processes across Technology, ensuring aggregation, reporting, trending, and escalation to the SLT. Drives root cause analysis processes to support leaders across Technology.
• Responsible for driving the process, risk and governance of operational resiliency.
• Responsible for Technology Risk Strategy & Program Delivery globally, providing leadership and direction to governance activities such as SOX, PCI, Software Governance and Controllership
• Builds relationships with Regulators and interfaces on regulatory exams and managing supervisory activities, in partnership with Supervisory Affairs
• Monitors the regulatory landscape to ensure compliance with regulatory and FFIEC guidelines
• Promotes external benchmarking in areas of risk assessment, surveillance, and remediation to ensure Technology maintains a sustainable governance program
• Leads change control efforts across Technology
• Oversees annual testing, audit, exam and other 3rd party reviews across Technology, ensuring the function maintains a high level of exam/audit readiness and is prepared to effectively execute management action plans (MAPs), matters requiring attention (MRAs) and lead efforts to ensure that MRAs and findings are not repeated
• Partners with 2nd and 3rd lines of defense to ensure sufficient control environment
• Supports other projects and responsibilities as assigned.

Skills

Governance leadership

Regulatory liaison

Risk assessment

Policy governance

Audit readiness

Issue management

Change management

Education

Bachelor’s Degree

MBA

Job description

Synchrony is seeking a Senior VP, Technology Governance Leader to drive end-to-end governance for Technology across the organization. This role reports to the EVP, Chief Technology Officer, and leads first line of defense governance, policy management, and regulatory readiness to mitigate risk.

You will shape preventive controls, drive exams and audits, and partner with regulators while building a culture of strong risk management across Technology.