Chief Operating Officer - FinTech Ops & Scale Leader

Resourceful Talent Group; New York (NY); On-site; USD 180,000 - 280,000; Full time

Job summary

Resourceful Talent Group is seeking a Chief Operating Officer to lead a five-person operations team, oversee daily operations, and scale the company's operating infrastructure in a fast-growing MCA fintech environment.

Reporting to the CFO, you will optimize deal processing, payments, reporting, and workflows, while evaluating technology stacks and coordinating with vendors to drive automation and reliability.

Qualifications

• Proven experience leading operations teams in high-growth fintech environments.
• Experience with MCA or alternative lending is preferred.
• Hands-on leader who balances strategy and execution.

Responsibilities

• Lead, mentor, and manage a team of five operations professionals.
• Oversee daily operations, including deal processing, payments, reporting, and workflow management.
• Manage operational systems, software integrations, and third‑party vendors.
• Troubleshoot operational and system issues to ensure business continuity.
• Identify opportunities to improve, automate, and scale operational processes.
• Develop and maintain operational documentation and best practices.
• Partner with leadership to optimize operations and implement new technologies when beneficial.
• Evaluate the existing technology stack and recommend improved systems or processes where appropriate.

Skills

Leadership

People management

Operations management

Process optimization

Strategic thinking

Cross-functional collaboration

Vendor management

System integrations

Financial acumen

Startup / high-growth experience

Tools

Lend SaaS CRM

MoneyThumb

DataMerch

HyperVerge

Job description

Resourceful Talent Group is seeking a Chief Operating Officer to lead a five-person operations team, oversee daily operations, and scale the company's operating infrastructure in a fast-growing MCA fintech environment.

Reporting to the CFO, you will optimize deal processing, payments, reporting, and workflows, while evaluating technology stacks and coordinating with vendors to drive automation and reliability.