Fintech COO: Scale Global Payments & Compliance

SpendVirtual Ltd; Brazil (IN); On-site; USD 180,000 - 340,000; Full time

Job summary

SpendVirtual Ltd. seeks a seasoned Chief Operating Officer (COO) to oversee all operational, regulatory, risk, and day-to-day execution activities.

You will build operational excellence across compliance, payments, technology, customer support, partner management, payout networks, risk operations, and business strategy. You will ensure the company runs smoothly, safely, and scales sustainably, with deep fintech operations, global settlements, and cross-border partner management as core

Qualifications

• 8-15 years experience in fintech, payments, banking, or remittances.
• Proven leadership experience scaling operational teams.
• Deep knowledge of AML, CFT, fraud, sanctions, and payment compliance frameworks.
• Experience with regulated e-money institutions or MTL environments.
• Exposure to card issuing, BIN sponsorship, or digital wallets.
• Previous COO, VP Ops, or Director of Operations experience.
• Familiarity with operational resilience regulations (DORA, FCA).

Responsibilities

• Oversee daily operational performance across payments ops, customer support, compliance ops, engineering ops and risk ops.
• Build systems for global payout rails with partners (e.g., Thunes, MFS Africa, Nium, Currencycloud).
• Oversee wallet operations, FX execution, card issuing, and disputes processes.
• Translate company vision into actionable operational plans and optimize onboarding, KYC, and transfer success rates.
• Ensure regulatory compliance with FCA, EU AMLD5/6, US sponsor banks, Brazil regulations, and partner audits.
• Work cross-functionally with engineering to automate and scale processes; ensure infrastructure resilience and uptime.
• Manage partnerships with payout networks, banks, card issuers, and fintech vendors; negotiate SLAs and integrations.
• Lead budgeting, forecasting, KPI dashboards, and overall operational cost control; mentor managers across functions.

Skills

Operational leadership

Cross-functional leadership

Regulatory compliance

Strategic thinking

Financial acumen

Vendor management

Communication skills

Job description

SpendVirtual Ltd. seeks a seasoned Chief Operating Officer (COO) to oversee all operational, regulatory, risk, and day-to-day execution activities.

You will build operational excellence across compliance, payments, technology, customer support, partner management, payout networks, risk operations, and business strategy. You will ensure the company runs smoothly, safely, and scales sustainably, with deep fintech operations, global settlements, and cross-border partner management as core