Chief Learning & Leadership Architect

Zelis; Morristown (NJ); Hybrid; USD 185,000 - 235,000; Full time

Benefits offered by this job

401k with employer match

Flexible paid time off

Holidays

Parental leaves

Health benefits

Job summary

Zelis is seeking a Senior Director of Learning & Development to set the vision and lead the enterprise strategy for building capabilities across the organization.

You will partner with senior leaders to translate business strategy, workforce needs, and emerging trends into scalable learning experiences and development pathways that strengthen leadership, accelerate performance, and build organizational capability.

Qualifications

• 12–15+ years of progressive leadership experience in enterprise learning, talent development, or organizational effectiveness.
• Masters preferred.
• Demonstrated success leading multi-year, enterprise-wide learning strategies in complex organizations.
• Demonstrated ability to influence without authority, building alignment across senior leaders, functions, and geographies to drive enterprise-wide learning priorities, standards, and adoption.
• Proven ability to facilitate large and small learning sessions that make a lasting impact.
• Proven experience managing significant budgets and enterprise vendor portfolios.
• Strong executive presence with ability to influence C-suite and Board-level discussions.

Responsibilities

• Define and own the 3–5 year enterprise Learning & Development strategy, aligning learning priorities and investments with Zelis’ business strategy, workforce plans, growth objectives, and evolving capability needs.
• Anticipate future workforce capabilities—including leadership, AI fluency, digital skills, business acumen, regulatory knowledge, and other emerging needs and translate them into clear, scalable development strategies and pathways.
• Establish the enterprise leadership development strategy and standards, creating a cohesive approach to developing leaders at critical career and leadership transitions.
• Serve as a trusted advisor to the Operating Committee and senior leaders, providing perspective and recommendations on leadership, organizational capability, workforce development, and emerging skill needs.
• Build an enterprise learning architecture that integrates facilitated learning, digital and on-demand experiences, e-learning, coaching, cohort-based development, and other modalities to provide relevant learning at the point of need.
• Create engaging, high-impact learning experiences and facilitate select enterprise programs and executive or leadership experiences, applying adult learning principles to drive participation, behavior change, and business impact.
• Establish clear measures of learning effectiveness and business impact, using data, insights, and feedback to evaluate adoption, capability growth, behavior change, and return on learning investment.
• Lead enterprise learning governance, establishing clear standards, decision rights, prioritization processes, and accountability for learning and capability development across Zelis.
• Create alignment across functions and geographies, including strong partnership with colleagues in India, using influence and collaboration to establish shared ownership of enterprise learning priorities while enabling appropriate local flexibility.
• Own and optimize the enterprise learning investment portfolio and budget, including leadership development, executive coaching, learning technologies, compliance learning, external partners, and innovation initiatives.
• Evaluate and evolve Zelis’ learning technology ecosystem, including opportunities to leverage AI and emerging technologies to personalize learning, improve access, increase speed to capability, and enhance the associate experience.
• Lead strategic external partnerships and vendor relationships, ensuring partners deliver measurable value, differentiated expertise, and scalable solutions.

Skills

Leadership experience

Enterprise learning

Budget management

Vendor management

Facilitation

Executive presence

Influence without authority

Education

Masters preferred

Tools

LMS

Job description

Zelis is seeking a Senior Director of Learning & Development to set the vision and lead the enterprise strategy for building capabilities across the organization.

You will partner with senior leaders to translate business strategy, workforce needs, and emerging trends into scalable learning experiences and development pathways that strengthen leadership, accelerate performance, and build organizational capability.