Chief BPO Sales & Enterprise Growth

MCI; Mississippi; On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Career Growth

Paid Training

Casual Dress Code

Job summary

MCI is seeking a VP BPO Sales to lead the sales strategy and drive growth across the BPO sector. This executive role focuses on expanding market presence, building partnerships, and delivering customized outsourcing solutions to enterprise clients.

You will lead a high-performing team, manage KPIs, and collaborate with delivery, operations, and marketing to ensure client success. Remote work-ready, travel as needed to engage with clients and events.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 10+ years of progressive sales experience with at least 5 years in the BPO.
• Proven success selling complex outsourcing solutions to enterprise clients.
• Track record of exceeding revenue targets in competitive environments.
• Expertise in long sales cycles, high-value contract negotiation, and consultative selling.

Responsibilities

• Strategic Sales Leadership Develop and execute a comprehensive sales strategy to achieve aggressive growth targets and position the company as a market leader in BPO.
• Enterprise Client Acquisition Identify and pursue new business opportunities across industries, focusing on enterprise-level clients with complex outsourcing needs.
• Relationship Management Build and maintain trusted relationships with C-suite executives and key decision-makers to foster long-term partnerships.
• Solution Development Collaborate with internal teams to design and present customized BPO solutions that deliver measurable business value.
• Market Expansion Monitor emerging trends and identify new service opportunities to expand the company’s footprint in the BPO space.
• Sales Team Development Recruit, mentor, and lead a high-performing sales team aligned with strategic goals and growth initiatives.
• Performance Management Define and track KPIs to measure sales effectiveness, pipeline health, and revenue performance.
• Cross-Functional Collaboration Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements.
• Budget Oversight Manage the sales budget, ensuring optimal resource allocation and ROI.
• Industry Representation Represent the company at major industry events, conferences, and forums to enhance brand visibility and thought leadership.

Skills

Executive leadership

Strategic sales

CRM systems

Relationship building

Contract negotiation

Presentation skills

Education

Bachelor's degree in Business, Marketing, or related field

MBA preferred

Job description

MCI is seeking a VP BPO Sales to lead the sales strategy and drive growth across the BPO sector. This executive role focuses on expanding market presence, building partnerships, and delivering customized outsourcing solutions to enterprise clients.

You will lead a high-performing team, manage KPIs, and collaborate with delivery, operations, and marketing to ensure client success. Remote work-ready, travel as needed to engage with clients and events.