Chief BPO Sales & Enterprise Growth

MCI Careers; North Dakota; On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Supplemental Insurance

Career Growth

Paid Training

Fun, Engaging Work Environment

Casual Dress Code

Job summary

MCI is seeking an experienced VP BPO Sales to lead our growth in the BPO sector across enterprise clients. You will craft a strategic sales plan, build a high-performing team, and nurture C-suite relationships to deliver customized outsourcing solutions and measurable value.

The role requires deep BPO experience, strong leadership, and a track record of revenue expansion through long sales cycles. Travel for client meetings and industry events is expected.

Qualifications

• Bachelor’s degree in Business, Marketing or related; MBA preferred.
• 10+ years of progressive sales experience with 5+ years in BPO.
• Proven success selling complex outsourcing solutions to enterprise clients.
• Track record of exceeding revenue targets in competitive environments.
• Expertise in long sales cycles, high-value contracts, and consultative selling.
• Strong leadership, communication, and strategic planning skills.
• Experience with CRM and sales analytics tools.
• Willingness to travel extensively for client meetings.

Responsibilities

• Develop and execute a sales strategy to achieve aggressive growth targets.
• Identify and pursue enterprise opportunities across industries.
• Build and maintain relationships with C-suite executives and decision-makers.
• Collaborate with internal teams to design tailored BPO solutions.
• Monitor market trends and identify new service opportunities.
• Recruit, mentor and lead a high-performing sales team.
• Define KPIs and oversee pipeline health and revenue metrics.
• Partner with delivery, operations and marketing for seamless engagements.
• Manage the sales budget and ROI.

Skills

Sales leadership

Enterprise sales

BPO industry

Complex outsourcing

Revenue targets

Long sales cycles

Leadership

Communication

CRM systems

Sales analytics

Travel

Strategy development

Education

Bachelor’s degree in Business, Marketing, or related field

MBA preferred

Tools

CRM systems

Sales analytics tools

Job description

MCI is seeking an experienced VP BPO Sales to lead our growth in the BPO sector across enterprise clients. You will craft a strategic sales plan, build a high-performing team, and nurture C-suite relationships to deliver customized outsourcing solutions and measurable value.

The role requires deep BPO experience, strong leadership, and a track record of revenue expansion through long sales cycles. Travel for client meetings and industry events is expected.