Chief AI & Tech Innovation for Life Sciences

Salesforce, Inc.; Williamstown (NJ); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Employee stock purchase program

Time off programs

Medical insurance

Job summary

Salesforce, Inc. seeks an AI Innovation Leader for Life Sciences to define and accelerate AI-enabled delivery strategies across our global Life Sciences services.

You will bridge Professional Services, Customer Success, Product, and Engineering to drive customer outcomes and product evolution. You will lead a high-impact global team, shape recurring delivery accelerators, and ensure adoption and measurable value realization across engagements.

Qualifications

• 15+ years of leadership experience in Professional Services, enterprise software, or technology.
• Deep knowledge of the Life Sciences industry and customer transformation initiatives.
• Proven ability to translate customer needs into product strategy, technology investments, or delivery innovation.
• Experience with AI-enabled delivery models, Agentforce, or enterprise AI solutions.

Responsibilities

• Define and accelerate the AI-enabled delivery strategy for Salesforce's Life Sciences portfolio.
• Lead a global team of ~20 professionals focused on industry innovation and delivery excellence.
• Partner with Global Professional Services, Customer Success, Product, and Engineering to align delivery with product strategy.
• Capture customer feedback and translate it into actionable product enhancements and roadmaps.
• Establish governance to measure adoption, impact, and value realization across the portfolio.
• Define and prioritize Life Sciences-specific AI assets, accelerators, and reusable delivery patterns.

Skills

Leadership

AI strategy

Cross-functional collaboration

Stakeholder management

Tools

Salesforce Life Sciences Cloud

Job description

Salesforce, Inc. seeks an AI Innovation Leader for Life Sciences to define and accelerate AI-enabled delivery strategies across our global Life Sciences services.

You will bridge Professional Services, Customer Success, Product, and Engineering to drive customer outcomes and product evolution. You will lead a high-impact global team, shape recurring delivery accelerators, and ensure adoption and measurable value realization across engagements.