Checkout-Free Parking Mobility Driver

Metropolis Technologies; Charlotte (NC); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

Paid Time Off

Disability Insurance

Life Insurance

Employee Discounts

Job summary

SP+ (a Metropolis company) is seeking a Mobility Specialist Driver to serve as the face of our technology-driven parking experience. You will assist customers in navigating and enrolling in Metropolis Parking technology while delivering courteous, professional service in fast-paced environments.

The role emphasizes strong customer service, safety awareness, and the ability to work independently or as part of a team across various locations in Charlotte, NC.

Qualifications

• High school diploma or GED preferred, but not required.
• Valid state driver’s license with acceptable driving record.
• Comfortable using mobile devices and technology (iPad, iPhone, Android).

Responsibilities

• Greet and assist guests in parking lots and garages with professional, friendly service.
• Educate customers on Metropolis parking technology and assist with enrollment.
• Promote positive customer relationships by delivering excellent service.
• Respond to customer questions confidently and courteously.
• Patrol lots/garages to identify vehicles without proper payment or authorization.
• Document violations using mobile devices and photos.
• Maintain cleanliness of parking areas and common spaces.
• Report hazards or maintenance issues promptly.

Skills

Customer service orientation

English communication

Interpersonal skills

Reliability

Adaptability

Mobile devices proficiency

Education

High school diploma or GED

Tools

iPad

iPhone

Android devices

Job description

SP+ (a Metropolis company) is seeking a Mobility Specialist Driver to serve as the face of our technology-driven parking experience. You will assist customers in navigating and enrolling in Metropolis Parking technology while delivering courteous, professional service in fast-paced environments.

The role emphasizes strong customer service, safety awareness, and the ability to work independently or as part of a team across various locations in Charlotte, NC.