Parking Tech Driver | Customer Concierge & Patrol

SP Plus Corporation; Charlotte (NC); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Paid time off

Job summary

SP Plus Corporation, a leading parking services provider, seeks a Mobility Specialist Driver in Charlotte, NC. You will assist customers with our parking technology, enroll them in Metropolis services, and ensure policy compliance while delivering courteous service.

Ideal candidates are physically able to stand for long periods, comfortable with mobile devices, and capable of thriving in a fast-paced environment. Competitive hourly pay and benefits accompany this role.

Qualifications

• Valid state driver's license with a clean driving record.
• Ability to safely drive a manual transmission is a plus.
• High school diploma or GED preferred but not required.
• Prior parking industry experience is helpful but not required.
• Strong customer service orientation and willingness to go above and beyond.
• Comfortable using mobile devices.

Responsibilities

• Greet and assist guests in parking lots and garages with professional service.
• Educate customers on Metropolis parking technology and assist enrollment.
• Promote positive relationships by delivering excellent service.
• Respond to questions and concerns confidently and courteously.
• Patrol parking areas to identify vehicles without proper payment or authorization.
• Issue violations per company policies and document with mobile devices.
• Maintain cleanliness of lots, garages, and common areas.
• Identify and report debris, hazards, or maintenance issues promptly.
• Perform basic vehicle maintenance tasks and wear safety protocols.

Skills

Customer service

English communication

Stamina

Mobile devices

Safety awareness

Education

High school diploma or GED

Tools

iPad / iPhone / Android

Job description

SP Plus Corporation, a leading parking services provider, seeks a Mobility Specialist Driver in Charlotte, NC. You will assist customers with our parking technology, enroll them in Metropolis services, and ensure policy compliance while delivering courteous service.

Ideal candidates are physically able to stand for long periods, comfortable with mobile devices, and capable of thriving in a fast-paced environment. Competitive hourly pay and benefits accompany this role.