Check-In Patient Service Rep - University Cancer Specialists

University Physicians Group; Knoxville (TN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

PTO

Sick Leave

Medical

Dental

Vision

STD

LTD

401(k) with company match

Critical Illness

Life Insurance

EAP

Job summary

University Physicians' Association seeks a full-time Patient Service Rep for University Cancer Specialists at the University of Tennessee Medical Center in Knoxville, TN. This front-office role supports patient registration and billing processes.

The position runs Monday through Friday, 8:00 AM to 4:30 PM, with a comprehensive benefits package including PTO, medical, dental, vision, STD, LTD, 401(k) with company match, and more!

Qualifications

• 6-months previous medical office experience.
• Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

Responsibilities

• Greet patients in friendly and timely manner.
• Ensure that patients complete necessary forms required for the electronic health record and billing office.
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays.
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office.
• Answer patient inquiries regarding patient registration information or billing questions.
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician.
• Schedules patients with appropriate physician.
• Document scanning into electronic health record.
• Other duties as assigned.

Skills

Strong communication skills

Attention to detail

Time management

Organization

Job description

Description

University Physicians' Association is seeking qualified applicants for a full-time, Patient Service Rep (PSR) for University Cancer Specialists, located at the University of Tennessee Medical Center in Knoxville, TN.

Job Type:

Full-time, Monday – Friday 8:00AM – 4:30PM

Job duties include:

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Full benefit package available including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, 401(k) with company match and immediate vesting, Critical Illness, Life Insurance, EAP, and more!

Requirements

• 6-months previous medical office experience
• Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.