Patient Service Rep Float

University Physicians' Association; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Sick Leave

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Life Insurance

Life Insurance

Employee Assistance Program

Job summary

A healthcare organization is seeking a full-time Patient Service Representative Float for its University Cancer Specialists. You will greet patients, ensure completion of necessary forms, verify insurance eligibility, and handle patient inquiries. This role offers a full benefit package including medical, dental, vision, and a retirement plan. Ideal candidates should possess strong patient interaction skills and attention to detail, ensuring a smooth patient flow at the front office.

Qualifications

• Experience in a healthcare setting preferred.
• Strong communication skills required.
• Ability to handle multiple tasks simultaneously.

Responsibilities

• Greet patients in a friendly manner.
• Ensure completion of necessary forms.
• Maintain patient demographic and insurance information.
• Answer patient inquiries regarding billing questions.
• Schedule patients with appropriate physicians.
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Skills

Patient interaction skills

Attention to detail

Insurance verification

Customer service

Job description

University Physicians' Association is seeking qualified applicants for a full-time, Patient Service Representative Float (PSR) for University Cancer Specialists, located at the University of Tennessee Medical Center in Knoxville, TN.

Job Type: Full-time, Monday – Friday 8:00AM – 4:30PM

Job duties include:

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Full benefit package available including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, 401(k) with company match and immediate vesting, Critical Illness, Life Insurance, EAP, and more!