Patient Service Rep- UT Primary Care Sevierville

University Physicians' Association, Inc. (UPA); Sevierville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Disability Insurance

Life Insurance

Critical Illness Coverage

FSAs

Health Savings Account with Employer

PTO & Leave

Employee Assistance Program

Fitness Centers

Job summary

University Physicians Association is seeking a detail-oriented Patient Service Representative to join a fast-paced clinic inside UT Medical Center Cancer Institute. The role emphasizes accurate data entry, patient communication, and efficient front-desk processes to support smooth daily operations.

The candidate will manage registrations, insurance verification, and scheduling while ensuring high-quality patient service and accurate documentation in the electronic health record.

Qualifications

• Must be detail-oriented and able to multi-task in a fast-paced office.
• Excellent communication and organizational abilities.
• Strong time management and prioritization skills.

Responsibilities

• Greet patients in a timely and friendly manner.
• Complete forms for electronic health records and billing.
• Maintain patient demographics and insurance information; verify eligibility and collect co-pays.
• Facilitate patient flow by processing arrivals at the front desk.
• Answer inquiries about registration or billing; refer medical questions to staff as needed.
• Schedule patients with appropriate physicians and document in the EHR.
• Perform scanning and other duties as assigned.

Skills

Multi-tasking

Strong communication

Time management

Attention to detail

Job description

Description

If you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes:

• Medical, Dental, and Vision Insurance
• 401(k) with company match and immediate vesting
• Short-term and Long-term disability
• Life insurance
• Critical Illness
• Flexible Spending Accounts
• Health Savings Account with Employer contribution
• PTO, Sick leave, Bereavement leave
• Employee Assistance Program
• Fitness Centers

Description

If you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes:

• Medical, Dental, and Vision Insurance
• 401(k) with company match and immediate vesting
• Short-term and Long-term disability
• Life insurance
• Critical Illness
• Flexible Spending Accounts
• Health Savings Account with Employer contribution
• PTO, Sick leave, Bereavement leave
• Employee Assistance Program
• Fitness Centers

University Physicians Association is seeking qualified applicants for a Patient Service Representative position at a practice located within the UT Medical Center Cancer Institute. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.

Job Responsibilities

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Requirements

• Ability to multi-task
• Strong communication skills
• Time management and organizational skills
• Attention to detail