Patient Check-In & Front Office Specialist

University Physicians Group; Knoxville (TN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

PTO

Sick Leave

Medical

Dental

Vision

STD

LTD

401(k) with company match

Critical Illness

Life Insurance

EAP

Job summary

University Physicians' Association seeks a full-time Patient Service Rep for University Cancer Specialists at the University of Tennessee Medical Center in Knoxville, TN. This front-office role supports patient registration and billing processes.

The position runs Monday through Friday, 8:00 AM to 4:30 PM, with a comprehensive benefits package including PTO, medical, dental, vision, STD, LTD, 401(k) with company match, and more!

Qualifications

• 6-months previous medical office experience.
• Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

Responsibilities

• Greet patients in friendly and timely manner.
• Ensure that patients complete necessary forms required for the electronic health record and billing office.
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays.
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office.
• Answer patient inquiries regarding patient registration information or billing questions.
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician.
• Schedules patients with appropriate physician.
• Document scanning into electronic health record.
• Other duties as assigned.

Skills

Strong communication skills

Attention to detail

Time management

Organization

Job description

University Physicians' Association seeks a full-time Patient Service Rep for University Cancer Specialists at the University of Tennessee Medical Center in Knoxville, TN. This front-office role supports patient registration and billing processes.

The position runs Monday through Friday, 8:00 AM to 4:30 PM, with a comprehensive benefits package including PTO, medical, dental, vision, STD, LTD, 401(k) with company match, and more!