Patient Service Rep - University Internal Medicine

Paylocity; Knoxville (TN); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

PTO

Sick Leave

Medical

Dental

Vision

STD

LTD

Life Insurance

401k with company match

Job summary

University Physicians’ Association is seeking a full-time Patient Service Representative at University Internal Medicine located within UT Medical Center. Duties include greeting patients, processing EHR and billing forms, verifying insurance, collecting co-pays, and guiding patients through front desk procedures.

The role requires strong communication, typing, and organizational skills, with prior medical experience preferred. Hours are Monday–Friday, 8am–4:30pm, with full benefits available.

Qualifications

• Strong communication skills, computer and typing skills.
• Attention to detail, time management, and organization.
• Prior medical experience is required.

Responsibilities

• Greet patients in a friendly and timely manner.
• Ensure that patients complete necessary forms for the electronic health record and billing office.
• Maintain patient demographic and insurance information; verify insurance eligibility and collect co-pays.
• Ensure good patient flow through the front office by timely processing of patients and answer patient inquiries regarding registration or billing.
• Refer patient inquiries regarding medical care or treatment to nurse or physician.
• Schedule patients with appropriate physician.
• Document scanning into electronic health record.
• Other duties as assigned.

Skills

Strong communication

Typing skills

Attention to detail

Time management

Organization

Tools

EHR systems

Job description

Description

University Physicians’ Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) at University Internal Medicine located within the UT Medical Center.

Job duties include:

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front officeAnswer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to nurse or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, and more!

Requirements

Strong communication skills, computer and typing skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

Prior medical experience is required

Position is Full-Time, working Monday through Friday, working 8am to 4:30pm.