Pediatric Patient Service Rep

University Physicians' Association, Inc. (UPA); Knoxville (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Full benefits package

Job summary

University Physicians' Association is seeking a full-time Pediatric Patient Service Representative for GI FOR KIDS in Knoxville, TN. The role encompasses front desk duties, patient registration, insurance verification, and billing support.

Qualified candidates should have 6–12 months of medical office experience and a focus on accurate data handling and patient service excellence. Benefits include a full package with PTO, health coverage, and retirement contributions.

Qualifications

• 6 months to 1 year of medical office experience.

Responsibilities

• Greet patients in a friendly and timely manner.
• Process patient forms for EHR and billing accurately.
• Verify insurance and collect co-pays.
• Maintain patient demographics and insurance data.
• Support patient flow at front desk for timely appointments.
• Answer questions about registration and billing.

Job description

Description

University Physicians' Association is seeking qualified applicants for a full-time Pediatric Patient Service Representative (PSR) for GI FOR KIDS located in Knoxville, TN.

Job Duties Include

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Benefits

• Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, and more!

Requirements

• Must have at least 6-months to 1-year of previous medical office experience.