Charter Operations & Scheduling Coordinator

Durham School Services; Lawrence (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Basic life insurance

Holiday pay

PTO accrual

Retirement savings plan

Job summary

Summit School Services is seeking an organized administrative assistant to support field trip and charter operations. You will handle orders, pricing, and trip entry, coordinate routes, and assist with billing and reporting.

Strong customer service, data entry, and office computer skills are required. A CDL is a plus, with opportunities to grow into a cover driver role while maintaining compliance with company policies.

Qualifications

• High school Diploma or equivalent required; completion of college level courses preferred.
• 3-5 years’ experience in customer service environment required.
• Strong customer service skills required.
• Solid data entry skills required.
• Proficient use of computers required; Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, etc
• One or more years of driving experience on field trips preferred
• Ability to acquire CDL and perform as a cover driver
• Strong verbal communication skills and telephone etiquette skills; ability to respond and present professionally to callers and customers.
• Highly organized and able to work with minimal supervision

Responsibilities

• Take field trip or Charter business orders through the electronic mail system or over the phone
• Provide accurate pricing information to customers
• Enter and record trips into company’s proprietary data base system
• Determine map routes, assign driver coverage and provide trip details to Drivers and Dispatchers
• Generate trip reports as needed for CSC management or others
• Communicate with customers, invoice trips and track payments
• Complete Accounts Receivable, Accounts Payable, and Payroll tasks related to Charter and field trips
• Perform general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc.
• Encourage compliance with company policies and procedures
• Perform various administrative tasks
• Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager
• Other duties as assigned

Skills

Customer service

Data entry

Computer skills

Microsoft Office

Verbal communication

Organization

Driving experience

Education

High school diploma or equivalent

College level courses preferred

Tools

Proprietary database system

Job description

Summit School Services is seeking an organized administrative assistant to support field trip and charter operations. You will handle orders, pricing, and trip entry, coordinate routes, and assist with billing and reporting.

Strong customer service, data entry, and office computer skills are required. A CDL is a plus, with opportunities to grow into a cover driver role while maintaining compliance with company policies.