Charlotte Digital Sales Specialist – Growth & Support

United Rentals; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & PromotionalOpport

Additional Vacation

Early Wage Access (US Hourly)

Paid Sick Leave

Inclusive culture

Job summary

United Rentals seeks a Digital Sales Specialist to support customers via email and chat, guiding digital tool adoption and revenue growth. The role involves collaborating with field staff on reservations, quotes, and service inquiries, while delivering exceptional service.

Must reside in the Charlotte Metro area and be comfortable navigating high-volume, fast-paced situations. This is an on-site role with growth opportunities in Sales or Operations.

Qualifications

• 1–2 years of customer service experience or related work.
• Proficiency with Microsoft Office and basic computer skills.
• Strong communication, organization, and problem-solving abilities.

Responsibilities

• Assist customers with sales and service inquiries via email, chat, and online ordering.
• Provide a positive, consistent customer experience and minimize effort for the customer.
• Coordinate with field staff to manage reservations, quotes, and inquiries.

Skills

Customer Service

Microsoft Office

Verbal Communication

Education

High School diploma or equivalent

Job description

United Rentals seeks a Digital Sales Specialist to support customers via email and chat, guiding digital tool adoption and revenue growth. The role involves collaborating with field staff on reservations, quotes, and service inquiries, while delivering exceptional service.

Must reside in the Charlotte Metro area and be comfortable navigating high-volume, fast-paced situations. This is an on-site role with growth opportunities in Sales or Operations.