Customer Care Center Supervisor — Lead & Grow Team
United Rentals
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Benefits offered by this job
Job summary
United Rentals is seeking a Customer Support Supervisor to lead the CCCApply team in Charlotte, NC. You will coach, develop, and optimize a multi-channel support operation, ensuring world-class service while driving revenue growth and process improvements.
Responsibilities include quality coaching, performance management, and collaboration with Operations, Field Sales, and National Account Managers. Hybrid in-office role with strong leadership and analytics focus.
Job description
United Rentals is seeking a Customer Support Supervisor to lead the CCCApply team in Charlotte, NC. You will coach, develop, and optimize a multi-channel support operation, ensuring world-class service while driving revenue growth and process improvements.
Responsibilities include quality coaching, performance management, and collaboration with Operations, Field Sales, and National Account Managers. Hybrid in-office role with strong leadership and analytics focus.
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