Channel Partnerships Growth Manager

Lucen Software; Austin (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Lucen Software in Austin, TX is expanding its reseller channel and seeks a Channel Account Manager to own partner relationships and drive growth through the network.

You will manage new business, expansions, and renewals via partners, co-sell on opportunities, train and enable resellers, and serve as the primary contact for queries while feeding feedback to product and sales teams to improve the partner experience.

Qualifications

• 3–5 years in SaaS channel/partner management with a proven revenue track record.
• Comfortable handling pricing, renewals, and contract terms with partners.
• Strong communication and relationship-building skills with reseller networks.

Responsibilities

• Own reseller accounts with targets for new business, expansions, and renewals.
• Build relationships with reseller partners through regular check-ins and QBRs.
• Co-sell on larger opportunities and identify upsell within each partner's base.
• Serve as the primary contact for reseller queries and escalations.
• Enable partners by creating training materials and onboarding sessions.
• Surface friction points and feed product and process feedback to internal teams.
• Collaborate with Sales, CS, and Product on reseller experience.

Skills

SaaS

Channel/Partner management

Revenue targets

Relationship building

Negotiation

Communication

Technical fluency

Job description

Lucen Software in Austin, TX is expanding its reseller channel and seeks a Channel Account Manager to own partner relationships and drive growth through the network.

You will manage new business, expansions, and renewals via partners, co-sell on opportunities, train and enable resellers, and serve as the primary contact for queries while feeding feedback to product and sales teams to improve the partner experience.