Change Management Leader — Outsourced Services

EisnerAmper; Atlanta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

EisnerAmper is seeking a Manager of Change Management within our Outsourced Services practice. This role leads people and adoption strategies for complex transformations, embedding change across initiatives that combine technology, process redesign, data, and service delivery.

As a trusted advisor to senior stakeholders, you will oversee multiple workstreams, build capability, and strengthen transformation delivery across Outsourced Services.

Qualifications

• Bachelor’s degree in Business, Finance, Accounting, or a related field required.
• Minimum 6 years of experience leading change management, technology-enabled transformation, process or operating-model change, management consulting, organizational transformation, or related advisory services.
• Minimum 5 years of experience leading teams and owning change outcomes across complex, multi-workstream projects, programs, or client engagements.
• Master’s degree preferred.
• Prosci, CCMP, PMP, or comparable change management, project management, Agile, or process-improvement certification preferred.

Responsibilities

• Lead change management workstreams supporting complex outsourced services engagements, business transformations, process improvements, technology implementations, and operating model changes.
• Develop and execute integrated change strategies that connect stakeholder engagement, leadership alignment, communications, organizational readiness, training, adoption, reinforcement, and benefits realization.
• Advise senior leaders on organizational, operational, role, capability, and workforce impacts of transformation decisions and the leadership actions required to achieve adoption.
• Conduct change impact, stakeholder, readiness, and adoption-risk assessments to identify affected groups, behavioral changes, dependencies, barriers, and required interventions.
• Embed change management activities, milestones, resources, risks, and measures into project charters, roadmaps, governance, implementation plans, and decision forums from the outset.
• Build stakeholder strategies across executive sponsors, decision owners, service-line leaders, managers, employees, clients, and other impacted groups, with clear accountability for engagement and adoption.
• Translate future-state processes, technology, roles, and ways of working into practical communications, leader toolkits, learning experiences, job aids, and performance support.
• Define measurable readiness, engagement, proficiency, behavior, adoption, and sustainability outcomes and provide transparent reporting to project and executive leadership.
• Identify resistance, leadership gaps, competing priorities, and adoption risks early and partner with decision owners to implement mitigation, reinforcement, and accountability actions.
• Guide clients and internal teams through transitions to new processes, technologies, data practices, service delivery models, organizational structures, roles, and ways of working.
• Establish quality standards and provide strategic oversight of change deliverables to ensure they are integrated, audience-centered, practical, and aligned with transformation outcomes.
• Lead multiple change engagements and workstreams simultaneously, managing scope, timelines, resources, dependencies, risks, financial performance, and delivery quality.
• Build trusted relationships and support client relationship development, solution scoping, proposals, and other practice-growth activities related to change and transformation.
• Develop repeatable change and adoption methodologies, tools, templates, governance standards, and measurement practices that strengthen Outsourced Services transformation delivery.

Skills

Change management

Transformation

Stakeholder management

Leadership

Communication

Education

Bachelor’s degree in Business, Finance, Accounting, or related field

Master’s degree preferred

Tools

PowerPoint

Excel

Word

Teams

SharePoint

Job description

EisnerAmper is seeking a Manager of Change Management within our Outsourced Services practice. This role leads people and adoption strategies for complex transformations, embedding change across initiatives that combine technology, process redesign, data, and service delivery.

As a trusted advisor to senior stakeholders, you will oversee multiple workstreams, build capability, and strengthen transformation delivery across Outsourced Services.