Change Management Lead Outsourced Services

EisnerAmper; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

EisnerAmper is seeking a Manager of Change Management in our Outsourced Services practice. You will lead people and adoption strategies for complex initiatives, embedding change management across the transformation lifecycle to achieve adoption and sustained outcomes.

You will collaborate with senior stakeholders, manage multiple workstreams, and develop repeatable methodologies to strengthen transformation delivery across the Outsourced Services team. A strong consulting background is preferred.

Qualifications

• Bachelor’s degree in Business, Finance, Accounting, or related field required.
• Minimum 6 years of experience leading change management, technology‑enabled transformation, process or operating‑model change, management consulting, organizational transformation, or related advisory services.
• Minimum 5 years of experience leading teams and owning change outcomes across complex, multi‑workstream projects, programs, or client engagements.
• Master’s degree preferred and change management, project management, Agile, or process‑improvement certification preferred.

Responsibilities

• Lead change management workstreams supporting complex outsourced services engagements, business transformations, process improvements, technology implementations, and operating model changes.
• Develop and execute integrated change strategies that connect stakeholder engagement, leadership alignment, communications, organizational readiness, training, adoption, reinforcement, and benefits realization.
• Advise senior leaders on organizational, operational, role, capability, and workforce impacts of transformation decisions and the leadership actions required to achieve adoption.
• Conduct change impact, stakeholder, readiness, and adoption-risk assessments to identify affected groups and interventions.
• Embed change management activities, milestones, resources, risks, and measures into project charters, roadmaps, governance, implementation plans, and decision forums.
• Build stakeholder strategies across executive sponsors, decision owners, service‑line leaders, managers, employees, clients, and other impacted groups, with clear accountability for engagement and adoption.
• Translate future‑state processes, technology, roles, and ways of working into practical communications, leader toolkits, learning experiences, job aids, and performance support.
• Define measurable readiness, engagement, proficiency, behavior, adoption, and sustainability outcomes and provide transparent reporting to leadership.
• Identify resistance and adoption risks early and partner with decision owners to implement mitigation and accountability actions.
• Guide clients and internal teams through transitions to new processes, technologies, data practices, service delivery models, and organizational changes.

Skills

Change management

Stakeholder engagement

Leadership

Project/Program management

Communication

Strategic thinking

Education

Bachelor’s degree in Business, Finance, or Accounting

Master’s degree (preferred)

Tools

PowerPoint

Excel

SharePoint

MS Office Suite

Job description

EisnerAmper is seeking a Manager of Change Management in our Outsourced Services practice. You will lead people and adoption strategies for complex initiatives, embedding change management across the transformation lifecycle to achieve adoption and sustained outcomes.

You will collaborate with senior stakeholders, manage multiple workstreams, and develop repeatable methodologies to strengthen transformation delivery across the Outsourced Services team. A strong consulting background is preferred.