Centralized Service Office Manager – FSM & Ops In-Person

Power Systems Electric Corp; Rockville (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401K

Health coverage

HRA fund

PTO

Holidays

Job summary

Power Systems Electric Corp in Rockville, MD seeks an Office Manager in the Centralized Service Department to oversee administrative support across multi-state operations. This in-person role coordinates service managers, technicians, vendors, and customers, manages work orders, invoices, and data entry, and drives FSM software improvements. Ideal candidates have a BA/BS and 5+ years FSM SaaS experience, strong Excel skills, and proven leadership in fast-paced environments.

Qualifications

• BA/BS degree preferred; equivalent professional experience considered.
• Experience in FSM SaaS platforms highly desirable.
• Experience supervising service coordinators and administrative staff.
• Strong Excel and Office 365 skills required.

Responsibilities

• Oversee centralized administrative support for service managers across multiple offices.
• Coordinate work orders, invoices, permits, inspections, and data entry.
• Support management with FSM software, data mapping, and workflow improvements.
• Identify opportunities to use technology, automation, and AI tools to improve service administration.
• Maintain strong communication with senior management, vendors, and customers.

Skills

Leadership

Communication

Organization

Data analysis

Problem solving

Excel

Education

BA/BS in Business Administration / Accounting / Operations Management

Tools

MS Office 365

ServiceTrade

ServiceTitan

Job description

Power Systems Electric Corp in Rockville, MD seeks an Office Manager in the Centralized Service Department to oversee administrative support across multi-state operations. This in-person role coordinates service managers, technicians, vendors, and customers, manages work orders, invoices, and data entry, and drives FSM software improvements. Ideal candidates have a BA/BS and 5+ years FSM SaaS experience, strong Excel skills, and proven leadership in fast-paced environments.