Central Office Administrative & Front Desk Lead

Roanoke Rapids Graded School District; Roanoke Rapids (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Roanoke Rapids Graded School District is seeking a Front Office Administrative Assistant to join our Central Office team in Roanoke Rapids, North Carolina. This position provides reception, clerical, and administrative support, handling inquiries, scheduling, and document preparation for district staff.

The role emphasizes professional conduct, confidentiality, and excellent customer service while managing multiple tasks in a busy educational office environment.

Qualifications

• Excellent customer service and interpersonal skills.
• Proficiency in Microsoft Office and other computer applications.
• Ability to communicate effectively, both orally and in writing.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks in a busy office.

Responsibilities

• Serve as the first point of contact for visitors and the public entering the Central Office.
• Greet visitors and assist them in determining the appropriate department or staff member.
• Answer, screen, and direct incoming telephone calls and respond to routine questions.
• Provide information to employees, parents, students, community members, and other visitors or direct them to the appropriate staff member.
• Maintain a professional, organized, and welcoming Central Office reception area.
• Receive, sort, distribute, and prepare outgoing mail and other correspondence.
• Assist Central Office staff with general clerical and administrative duties.
• Prepare, type, copy, scan, file, and distribute correspondence, forms, reports, and other documents.
• Maintain accurate electronic and paper records and files.
• Enter and update information in district computer systems and databases.
• Assist with scheduling meetings, appointments, and other district activities.
• Assist with preparing materials for meetings, presentations, and district events.
• Assist with purchasing, supply orders, invoices, and other routine office processes as assigned.
• Assist various Central Office departments with special projects and administrative tasks.
• Maintain confidentiality of personnel, student, financial, and other sensitive district information.
• Monitor and maintain office supplies and equipment.
• Provide general administrative support as needed to ensure the efficient operation of the Central Office.
• Perform other duties as assigned by the supervisor.

Skills

Customer service

Microsoft Office

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

District software

Office equipment

Job description

Roanoke Rapids Graded School District is seeking a Front Office Administrative Assistant to join our Central Office team in Roanoke Rapids, North Carolina. This position provides reception, clerical, and administrative support, handling inquiries, scheduling, and document preparation for district staff.

The role emphasizes professional conduct, confidentiality, and excellent customer service while managing multiple tasks in a busy educational office environment.