Central Dispatch Specialist: Fast-Paced, Customer-Driven

SRM Concrete; Big Spring (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits package

401k with match

Job summary

SRM Concrete is seeking a proactive Central Dispatch team member in Texas to connect customers, drivers, and plants for timely, accurate concrete deliveries. You will lead by example, juggle multiple orders, and uphold safety and quality while delivering exceptional service daily.

The role emphasizes strong communication, teamwork, and a commitment to continuous improvement in a fast-paced environment. SRM values reliability, safety, and a customer-first mindset across all interactions.

Qualifications

• Must multitask in a fast-paced, customer-focused environment.
• Strong customer service mindset with a can-do attitude.
• Excellent communication and interpersonal skills; able to build trust with customers and teammates.

Responsibilities

• Answer incoming calls and communications with urgency and care.
• Coordinate orders, schedules, and priorities with plant managers, drivers, and sales teams.
• Lead by example with professionalism, teamwork, and service excellence.

Skills

Multitasking

Customer service

Communication

Leadership experience

Microsoft Office proficiency

Dispatch/logistics software

Problem solving

Tools

Microsoft Office

Job description

SRM Concrete is seeking a proactive Central Dispatch team member in Texas to connect customers, drivers, and plants for timely, accurate concrete deliveries. You will lead by example, juggle multiple orders, and uphold safety and quality while delivering exceptional service daily.

The role emphasizes strong communication, teamwork, and a commitment to continuous improvement in a fast-paced environment. SRM values reliability, safety, and a customer-first mindset across all interactions.