Central Dispatch Leader – Customer-Focused Logistics

SRM Concrete; Amarillo (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401k with weekly match

Paid holidays

PTO/vacation

Job summary

SRM Concrete in Amarillo, Texas, is seeking a service-driven leader for its Central Dispatch team. This role involves ensuring exceptional customer service while managing multiple orders and coordinating deliveries.

The ideal candidate will have strong multitasking abilities, excellent communication skills, and a commitment to safety and excellence. Join SRM Concrete, where you can grow your career in a supportive and dynamic work environment.

We offer competitive compensation, growth opportunities, and a team-oriented culture.

Qualifications

• Proven ability to multitask in a fast-paced environment.
• Strong communication and interpersonal skills.
• Leadership experience and a collaborative mindset.
• Commitment to safety and operational excellence.

Responsibilities

• Answer incoming calls and ensure customer needs are met.
• Coordinate with plant managers and drivers for timely deliveries.
• Monitor performance metrics for operational efficiency.
• Address customer inquiries and delivery or quality issues.
• Build relationships with customers and team members.

Skills

Multitasking

Customer service

Communication skills

Leadership

Analytical thinking

Tools

Microsoft Office

Dispatch/logistics software

Job description

SRM Concrete in Amarillo, Texas, is seeking a service-driven leader for its Central Dispatch team. This role involves ensuring exceptional customer service while managing multiple orders and coordinating deliveries.

The ideal candidate will have strong multitasking abilities, excellent communication skills, and a commitment to safety and excellence. Join SRM Concrete, where you can grow your career in a supportive and dynamic work environment.

We offer competitive compensation, growth opportunities, and a team-oriented culture.