Center Operations Leader - Programs & People

USO; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

401k match

Comprehensive benefits

Education reimbursement

Job summary

USO in Jacksonville, FL is seeking a Center Operations Manager to oversee one or more USO Centers, ensuring facilities are safe, welcoming and efficiently run. This role manages programs, events, staff and volunteers while aligning with USO standards.

You will lead budgeting, reporting, and coordination with partners, ensuring successful service delivery and community impact. Local candidates preferred; resume required.

Qualifications

• High School Diploma or equivalent; Bachelor's degree preferred.
• Demonstrated ability to lead high-performing teams and manage budgets.
• Experience with event management and volunteer coordination is preferred.

Responsibilities

• Provide visitor-focused, safe, clean, and well-maintained Center operations.
• Plan, deliver and evaluate programs, events, and activities within budget.
• Coach staff and volunteers; build relationships with partners and vendors.

Skills

Leadership

Budgeting

Staff supervision

Customer service

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Volunteer management software

Social media

Job description

USO in Jacksonville, FL is seeking a Center Operations Manager to oversee one or more USO Centers, ensuring facilities are safe, welcoming and efficiently run. This role manages programs, events, staff and volunteers while aligning with USO standards.

You will lead budgeting, reporting, and coordination with partners, ensuring successful service delivery and community impact. Local candidates preferred; resume required.