Center Operations Leader - Autism Care & Growth

Tier1usa; Greenbelt (MD); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Salary range $80k–$100k

Annual bonus up to $32k

Student loan repayment

Tuition reimbursement

Mental health support

Senior leadership exposure

Career growth opportunities

Job summary

Soar Autism Center is seeking a high‑performing Center Leader to own financial and operational performance at a busy clinic. You will manage 8–10+ staff, oversee scheduling, billing, and customer experience, and partner with regional leadership to drive improvements.

A mission‑driven role with growth opportunities and direct exposure to senior leaders awaits. The role emphasizes strong people leadership, operations execution, and exceptional family service in a fast-paced setting.

Qualifications

• Must have 2-3+ years of managing operations
• Must have previous people management experience leading teams of 8–10+ people

Responsibilities

• Act as local owner of performance against forecasted goals (budget, utilization, efficiency)
• Drive execution of operating systems (scheduling, staffing, billing efficiency, cleanliness, parent communication)
• Partner with market and regional leadership to identify opportunities and improve center operations
• Lead with calm, clarity, and professionalism in a fast-paced environment
• Own non-clinical experience for caregivers and ensure clear communication
• Deliver onboarding for new families and manage front desk operations
• Coach and develop local staff, support clinical excellence and retention
• Escalate when needed to solve problems and elevate issues

Skills

People management

Operations management

Job description

Soar Autism Center is seeking a high‑performing Center Leader to own financial and operational performance at a busy clinic. You will manage 8–10+ staff, oversee scheduling, billing, and customer experience, and partner with regional leadership to drive improvements.

A mission‑driven role with growth opportunities and direct exposure to senior leaders awaits. The role emphasizes strong people leadership, operations execution, and exceptional family service in a fast-paced setting.